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Contact the BASG

Our pharmacy is a registered mail-order pharmacy

Our pharmacy has been registered as a mail-order pharmacy at the Austrian Federal Office for Safety in Health Care (BASG). You can confirm this by following one of the links below.

Contact the BASG
Austrian Federal Office for Safety in Health Care (BASG), AGES-Medizinmarktaufsicht (AGES MEA)
Traisengasse 5, A-1200 Wien
Tel.: +43 (0)50 555-36111
E-Mail: fernabsatz@ages.at

If you notice any unwanted side effects, please feel free to contact us, your doctor’s or veterinarian’s office, your pharmacy, or the Austrian Federal Office for Safety in Health Care (BASG) directly.
Traisengasse 5, 1200 Wien
Fax: +43 (0) 50 555 36207
Information about reporting side effects: https://www.basg.gv.at/en/market-surveillance/reporting
Direct link to the reporting form: https://nebenwirkung.basg.gv.at/en